"Your request to open a UPS account was unsuccessful" message when creating a PitneyShip UPS Rate Account

Issue

The error message, "Your request to open a UPS account was unsuccessful. Please contact UPS Support at 1-888-851-4901 and be sure to provide reference code 182288. A UPS representative will contact you within 48 hours to assist." appears when attempting to create a PitneyShip UPS Rate Account.

Cause

There is an error with UPS, and they require more information in order to proceed with creating the PitneyShip UPS Rate account.

Resolution

UPS must be called to resolve this error. Please call them at the phone number referenced in the error message: 1-888-851-4901. When speaking with UPS, make sure to reference error code 182288.

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