Verifying an address in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

When you create a shipping label, the recipient address is verified against the USPS database of valid addresses to which it can deliver. Some carriers or country destinations may require you to enter a verified address in order to print a label.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

When you create a shipping label, the recipient address is verified against the USPS address database. Some carriers or country destinations may require you to enter a verified address in order to print a label.

  • If the address is a valid mailing address in the USPS database, you can proceed with creating your shipping label.
  • If there is a close match in the USPS database, the original address will be shown next to the verified address. Select Use Suggested Address to use the verified address, or Edit Original to edit your address.
    Verify address - close match
  • If there is not a close match in the USPS database, select  Edit Original to correct the address or Use Original to use your unverified address. If you need more information about an address, you can look it up on the USPS website.
    Verify address - no match
  • When shipping with FedEx or DHL, if the address cannot be verified in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise, try verifying the address on the carrier's website:

Note: The Internal Revenue Service (IRS) does not usually have a traditional street address, which can make it difficult to verify the address. When sending to the IRS, enter "Department of Revenue" in the Company field. In the Address field, enter either "IRS" or "Internal Revenue Service". Enter the appropriate City, State, and ZIP Code in those fields.

UPDATED: June 24, 2024