Adding a user in PitneyShip

You can add users to the system as needed.
Products affected: PitneyShip™

You can add users to the system as needed. Before adding the user, make sure that the role you wish the user to have has already been defined.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Users.
  2. Select Add User.
  3. Enter the user's name and email address.
    Add User window
  4. Select the user's role from the Assign Roles menu. The role defines the tasks the user is allowed to perform.
  5. Select Save and Close.
    The user will receive a welcome email message. Note: The user welcome email will expire after 7 days.

If the user does not receive the welcome email message, check with your IT department to verify that the sender address [email protected] is not being blocked.

To resend an invitation, select the Resend Email icon next to the user.
Resend Email icon on Users screen

UPDATED: December 06, 2024