Advanced connectivity requirements for the PitneyShip Cube

If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation.

• Firewall requirements
• Wi-Fi connectivity specifications
• Operating System requirements
• Port and communication requirements
• URL Requirements
• Processor

Firewall requirements

• MAC: The Bonjour networking protocol sends and receives network packets on UDP port 5353. DeviceHub uses UDP ports 9100, 3336.
• Windows: UDP 9100 3336, TCP port 9000
• Wi-Fi Network: UDP 9100 3336

Wi-Fi connectivity specifications

PitneyShip Cube supports:

• 2.4GHz/5GHz
• WLAN (IEEE 802.11a/b/g/n)
• WPA/WPA2 Personal, 802.1X
• WEP, TKIP and AES

PitneyShip Cube does not support:

• 802.1X networks that require enterprise or domain authentication.
• Public or Guest networks with a web page login.

Note: The PitneyShip Cube can only connect via Wi-Fi to one computer at a time.

Operating System requirements

Windows

• 64-bit versions of Windows 10 and Windows 11.

Mac

Supports Macs with Apple processors, not Intel processors. The PitneyShip Cube is verified on the following Mac OS versions:

• MacOS v.13.2.1 Ventura
• MacOS v.14 Sonoma

Port and communication requirements

• Ports used for connection - ports 31314, 993, or 443 using TCP
• Ports used for upgrades - port 80 using TCP/HTTP
• Transfer data via HTTPS (with TLS 1.2)

IP configuration

• DHCP (Dynamic IP) is the default setting for the PitneyShip Cube.

URL Requirements

The following Fully Qualified Domain Names must be allowed through your network for the PitneyShip Cube device to operate properly. If your firewall has restrictions, please allow access to these FQDN’s. We recommend these FQDN’s are left open for the device to function.

If possible, please use this wildcard string:

• *.pb.com
• *.pitneybowes.com
• *. amazonaws.com

If it is not possible to use the wildcard, please allow access to the following:

Reverse lookups of the PitneyShip Cube IP addresses will resolve to Amazon AWS servers. Amazon AWS is the primary DNS record for the IP address.

Processor

ARM processors are not supported with the PitneyShip Cube.

If you are unable to connect to the internet, ask your IT department to check the internet settings.