Ground rates are missing on the Connect+ Series, SendPro P

The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground® on the
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000

Issue

The ground and parcel services are missing from the menu.

Cause

The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.

Resolution

Follow the instructions to use the new service, and to replace your presets and inscriptions.

UPDATED: July 07, 2023