Ground rates are missing on the SendPro C Lite, SendPro C, SendPro+ and SendPro C Auto
The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground® on the SendPro C Lite, SendPro C, SendPro+ and SendPro C Auto.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
The ground and parcel services are missing from the menu.
Cause
The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.
Resolution
Follow the instructions to use the new service, and to replace your presets and inscriptions.
UPDATED: July 07, 2023