Error 1805 on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
If error 1805 appears and the device will not refill funds or sync data, reboot your device and sync the data again.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)
Issue
The error 1805 appears and the device will not refill funds or sync data.
Resolution
- Unplug the power cord. The screen turns off after 10 seconds.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
- Once the network icon in the upper right shows a connection, manually upload the transactions again.
- Tap Settings.
- Scroll down to the Envelope Printer Settings section.
- Tap Sync USPS Transaction Data or Sync Transaction Data. A series of messages appear on the screen, starting with Preparing Transaction Data followed by Sending Transaction Data.
- Once you upload the transactions, the message Transaction Data Sent appears.
- Tap Settings.
UPDATED: July 09, 2024