Installing the PitneyShip Cube driver on an additional computer for PitneyShip, PitneyShip Pro, and ShipAccel
Learn how to install the PitneyShip Cube driver on an additional computer.
Products Affected: PitneyShip™ Cube, PitneyShip™, PitneyShip™ Pro, ShipAccel
After initially installing your PitneyShip Cube, you may need to install the driver on another computer.
- Prepare on your PitneyShip Cube
- Install DeviceHub
- Set up the PitneyShip Cube on a Windows PC
- Set Up the PitneyShip Cube on a Mac
Prepare your PitneyShip Cube
- (Optional) If you will be using the wired connectivity method, plug the USB cable into your Cube and your computer now.
- Turn on your PitneyShip Cube. The Cube must be powered on to complete the installation process.
Install DeviceHub
- Log in to PitneyShip or PitneyShip Pro on the additional computer.
- Click Settings > My Devices.
- Click Download DeviceHub Installer to download the latest version of DeviceHub.
Note: If the button is disabled, it means that your administrator has not given you access to download DeviceHub. Contact your administrator for assistance. - Save the file.
- Open the downloaded file.
Note: If a message appears during the installation process stating that DeviceHub is already installed, click OK to remove the previous version, then click Uninstall. Once the process is complete, click Finish. - Select Install.
- Select Finish.
Set up the PitneyShip Cube on a Windows PC
- Right-click the DeviceHub icon in the system tray and select Setup PitneyShip Cube.
- When asked, "How do you want to connect your Cube?" select either USB or Wi-Fi.
USB (Wired) Connection
- Select Download Driver.
- Once the download is complete, go to your downloads folder and double-click the PB_Printer_and_Scale_driver.exe file.
- When the installer window opens, accept the license agreement and click Next.
- On the installation Directory, click Next.
- Click Finish. After a few moments, the Seagull Driver Wizard will open.
- To install printer drivers, click Next.
- Click Next to install the Plug and Play printer driver.
- Click Next.
- Then click Finish. The files will then be installed.
- Click Close when the Wizard is complete.
- On your computer, go to Start > Settings > Printers and Scanners. Confirm that the installation was successful. Your PitneyShip Cube will be on your printer list as Pitney Bowes Printer and Scale.
Wi-Fi (Wireless) Connection
- Tap Yes if your PitneyShip Cube has a slow blinking light. If your PitneyShip Cube has a fast blinking light, or shows a different LED color, tap No.
- Select your Wi-Fi network and click Next. If you do not see a list of Wi-Fi networks, click Refresh list and select your Wi-Fi network.
Note: Your PitneyShip Cube must connect to the same network as your Windows PC. - Enter your Wi-Fi password and click Next.
- Your PitneyShip Cube will now connect to your Wi-Fi network. This may take a few minutes. Once your PitneyShip Cube is connected, click Close.
- On your computer, go to Start > Settings > Printers and Scanners. Confirm that the installation was successful. Your PitneyShip Cube will be on your printer list as Pitney Bowes Printer and Scale.
Set Up the PitneyShip Cube on a Mac
- On your computer, check the Menu bar at the top of your desktop screen and right-click the DeviceHub icon.
- Select Setup PitneyShip Cube.
- When asked, "How do you want to connect your Cube?" select USB or Wi-Fi.
USB (Wired) Connection
- Select Download Driver.
- On your computer, select Finder > Applications > System Preferences > Printers and Scanners. Confirm that the installation was successful. Your PitneyShip Cube will be in your printer list as Pitney Bowes Printer and Scale.
Wi-Fi (Wireless) Connection
- Tap Yes if your PitneyShip Cube has a slow blinking light. If your PitneyShip Cube has a fast blinking light, or shows a different LED color, tap No.
- Select your Wi-Fi network and click Next. If you do not see a list of Wi-Fi networks, click Refresh list and select your Wi-Fi network.
Note: Your PitneyShip Cube must connect to the same network as your Mac. - Enter your Wi-Fi password and click Next.
- Go to Finder > Applications > System Preferences > Printers and Scanners.
- Click the + icon.
- Select Bixolon Printer and Scale.
- Under the Use menu, select PitneyBowes Printer and Scale and click OK.
- Click Add.
- Confirm that the Bixolon Printer and Scale is showing in your Printer list.
UPDATED: March 24, 2025