Networking requirements for the Intelligent Locker AM Series
Use these network requirements to prepare your IT and local network environment for connecting your Intelligent Locker AM Series to the internet.
If you have extensive network security restrictions, your IT or network administrator may need these specifications to prepare for the installation.
URL Information
The URL hostnames must be accessible from the device, without any obstructions. This includes being free of any SSL packet inspection, web filtering devices or software monitoring. Unless indicated otherwise, these URLs apply to Intelligent Locker AM Series.
- The Intelligent Locker AM Series has certain URLs it must connect to for its basic operation. These are listed under “Required URLs”.
Required URLs
- https://*.pitneybowes.com
- https://*.okta.com
- https://*.logmein.com
Refer to the full documentation on LogMeIn
Communications
The Intelligent Locker AM Series connection uses these ports and protocols. The system will require access through your network and firewall therefore port 443 should be open.
Ports
Port 443
Port 5938 (TCP / UDP)
- TeamViewer
If you are unable to connect to the internet, ask your IT department or internet provider to check the internet settings.
UPDATED: August 18, 2023