Label printed on JZ30 (ZT230) printer does not fully print or prints too long in SendPro Enterprise
If a shipping label printed on a JZ30 (ZT230) printer does not fully print or prints too long, the printer may have lost the media type settings assigned by the driver and reverted to its default settings.
Products affected: SendPro® Enterprise
Issue
A shipping label printed on a JZ30 (ZT230) printer does not fully print or prints too long.
Cause
The printer may have lost the media type settings assigned by the driver and reverted to its default settings.
Resolution
Check the settings on the printer to verify what media type is configured:
- On the printer, select Menu > Settings (OK) > right arrow > right arrow > Media Settings.
- Use the up and down arrows to select the appropriate setting for your label stock (usually GAP or CONTINUOUS).
- Process a label to verify that the issue is resolved.
UPDATED: November 25, 2024