"statusCode":401 "Unauthorized" message when signing in to PitneyShip
If you see the message "statusCode":401 "Unauthorized" when signing in to PitneyShip, contact us.
Products affected: PitneyShip™
Issue
When signing in to PitneyShip, the message "statusCode":401 "Unauthorized" appears.
Resolution
This issue must be resolved by a Pitney Bowes representative. Please chat with us.
UPDATED: October 12, 2023