Error 0418-42-00B3 Printed drop count is zero message on the Connect+ Series and SendPro P

Please chat with us us to resolve the error 0418-42-00B3 Printed drop count is zero.

Products affected: Connect+™ 500W, Connect+™ 1000, Connect+™ 2000, Connect+™ 3000, SendPro™; P1000, SendPro™; P1500, SendPro™; P2000, SendPro™ P3000

Issue

The meter isn't printing and error 0418-42-00B3 Printed drop count is zero appears.

There is a software error in the printing system.

Please chat with us to resolve this error.

UPDATED: July 13, 2023