Adding a user in PitneyShip Pro, PitneyShip Enterprise, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module

You can add users to the system as needed. Before adding the user, make sure that the role you wish the user to have has already been defined.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

1. Select Settings > Users.
2. Select +Add User.
3. Enter the user's name, email address, and Employee ID if using.
   
4. Select the Admin Access Level you want the user to have.
   • User: No admin access
   • Enterprise: Admin access to all divisions and locations
   • Division: Admin access to one or more divisions within the enterprise
   • Location: Admin access to one or more locations within a division
5. Select the Analytic Access Level you want the user to have. (PitneyAnalytics only)
6. Select the user's role from the Assign Roles menu. The role defines the tasks the user is allowed to perform.
7. Select the user's location from the Select Location menu.
8. Select the Carrier Accounts the user will have access to. (Shipping & Mailing only)
9. Select the user's Default Carrier Account(s). (Shipping & Mailing only)
10. Select the Cost Accounts the user will be allowed to use. (Shipping & Mailing and ParcelPoint Smart Lockers only)
11. Select the Default Cost Account for the user. (Shipping & Mailing and ParcelPoint Smart Lockers only)
12. Select Save and Close.

The user will receive a welcome email message. This email will expire after 7 days.

To resend an invitation, select the Resend Email icon next to the user.

Related topics

• Viewing users
• Adding a role