Reserving a locker for delivery using the Locker Management module
As mailroom administrator or locker operator, you can reserve a locker ahead of time using so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.
Products affected: ParcelPoint™ Smart Lockers, Locker Management Module
You can reserve a locker ahead of time using Locker Management Module so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk. If you use SendSuite Tracking Online, you can also use that application to reserve a locker.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
- Select Lockers > Reserve Locker.
- Select Deliver.
- Enter the Package Details.
- Scan or enter the ID in the Tracking ID field. This may be defined by the customer, the company, or the tracking number of the carrier.
- Under Package Type, select Personal.
- In the Recipient field, start typing the name of the recipient.
- The recipient must already be in the system's contact list.
- Once you enter the first 3 letters of the recipient's name, the system displays all of the names and addresses beginning with those letters.
- Select the recipient.
- Enter the Locker Details.
- Select your location from the Location menu.
- If you need a wheelchair-accessible locker (15" to 48" from the floor), select Requires Accessible Locker.
- From the Locker Bank menu, select the locker bank. Only locker banks assigned to you are shown.
- From the Locker Size menu, select small, medium or large.
- Select Reserve.
- If the recipient already has a reserved locker, you are prompted to either add the new package to the existing locker or select a new locker.
- If the recipient already has a reserved locker, you are prompted to either add the new package to the existing locker or select a new locker.
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UPDATED: December 13, 2024