Setting up a PitneyShip UPS account on the PitneyShip mobile app

In order to ship with UPS, you first need to set up your UPS account in the PitneyShip mobile app.
Products affected: PitneyShip™ mobile app

In order to ship with UPS, you first need to set up your UPS account in the PitneyShip mobile app. You can create a Pitney Bowes UPS Rate account and receive pre-negotiated rate discounts, or add an account that is not a Pitney Bowes UPS Rate Account and does not receive our rate discounts.

Important: If you have more than one UPS account number, they must all be registered under a single UPS profile (username) in order to comply with UPS's security standards.

For multi-user subscriptions, only users with the role of Admin can perform this procedure. For multi-location subscriptions, only users with the role of Admin or Location Admin can perform this procedure.

Pitney Bowes UPS Rate Account

To create a PitneyShip UPS Rate account and receive pre-negotiated rate discounts:

  1. From the Home screen, tap More > Shipping Carriers.
  2. Select Add Account in the UPS Account Setup section.
  3. On the Create PitneyShip UPS Rate Account screen, edit the UPS Account Nickname field with a name that allows you to differentiate this account from any other UPS accounts already entered in PitneyShip.
  4. Create a UPS Username and Password. Remember this information, as you will need it to verify your account.
  5. Your name and address will already be populated. Confirm your contact information, ensuring that your email address and phone number are filled in.
  6. Tap the I accept the UPS Technology Agreement and the PitneyShip UPS Rate Agreement box.
  7. Tap Create PitneyShip UPS Rate Account.
  8. You will need to verify your UPS account. Tap Verify.
  9. Enter your UPS username.
  10. Check the box to agree to the conditions.
  11. Tap Continue.
  12. Enter your UPS password.
  13. Tap Log In. Once the verification is complete, you will be returned to the Shipping Carriers page.

Non-Pitney Bowes UPS Account

If you need to add an account that is not a PitneyShip UPS Rate Account and does not receive PitneyShip's pre-negotiated rate discounts, sign in to PitneyShip using a computer and follow the steps in Setting up a UPS account in PitneyShip or PitneyShip Pro.

UPDATED: May 29, 2024