Error code E128 on a DI380, DI425, Relay 3000 or Relay 4000
Error code E128 on the DI380, DI425, Relay 3000 or Relay 4000.
Products Affected: DI380™, DI425™, Relay™ 2000, Relay™ 3000, Relay™ 4000
Issue
The Inserter displays error E128 and has stopped.
Cause
The Inserter is not seeing the insert feeder.
Resolution
To resolve this issue
- Remove the Insert feeder.
- Clean the contacts with a lint free cloth or foam swab.
- Re-seat the Insert feeder firmly.
UPDATED: January 23, 2025