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Business Manager report size too small

Learn how to resolve when the report size in Business Manager is too small.
Products affected: Business Manager

Issue

In Business Manager, the report is displayed at a small size instead of full screen.

Example of this problem:
User-added image

Cause

The Business Manager report preview is based on the paper size of the default printer. The computer's default printer may have changed.

Resolution

To resolve this issue:
  1. Select Windows Start > Devices and Printers.
  2. Right-click on the report printer and select Set as default printer.
  3. In Business Manager, select File > Default Printer.
  4. From the menu, select the Windows Default Printer.
If this does not resolve the issue, contact client support.

UPDATED: October 25, 2024