Installing the Brother QL-800 printer for PitneyShip
Learn how to install the Brother QL-800 printer for PitneyShip.
Products affected: PitneyShip™
- Download the printer driver
- Install the printer driver for Windows
- Install the printer driver for Mac
- Loading the label roll
Download the printer driver
- Go to Brother's Support & Downloads page.
- Select Downloads.
- Enter the model number of the printer, QL-800, and select Search.
- Choose your operating system, then select OK.
- The printer driver should be listed. Select Printer Driver to download the printer driver.
- Select Agree to the EULA and Download. The file will be downloaded to your computer's Downloads folder.
Install the printer driver for Windows
- Go to your computer's Downloads folder and double-click on the downloaded file.
- In the Open File Security Warning box, select OK or Run.
- Choose QL-800 in the Select Model window.
- Click OK.
- The next prompt welcomes you to the Brother Printer Driver Installer. Select Next.
- The next prompt states to connect the USB cable between the Brother printer and the computer. Connect the USB cable.
- Connect the power cord.
- Turn the printer on and wait a few seconds.
- Press and hold the Editor Lite button on the printer until the green light above the Editor Lite button turns off.
- Select Finish.
Install the printer driver for Mac
- Go to your computer's Downloads folder and double-click on the downloaded file.
- Open BrotherDrivers.pkg.
- The next prompt welcomes you to the Brother Printer Driver Installer. Select Continue.
- Select Continue to agree to Brother's Software License Agreement then select Agree.
- Select Install.
- The installer may ask for your Mac system login and password.
- When the installation is complete, select Close.
- Connect the USB cable.
- Connect the power cord.
- Turn the printer on and wait a few seconds.
- If the green light is on above the Editor Lite button on the printer, press and hold the Editor Lite button on the printer until the green light turns off.
- Click on the Apple logo in the upper left and select System Preferences.
- Select Printers & Scales.
- Click the + icon.
- Select Brother QL-800. The information for Name, Location and Use should be filled in automatically.
- Click Add.
Loading the label roll
- Turn the label printer off.
- Hold the label printer by the front and firmly lift the roll compartment cover to open it.
- Remove the protective sheet from the label output slot.
- Place the roll into the roll spool guides.
- Thread the roll through the label printer.
- Push the labels through the label output slot until at least one inch of the label is visible.
- Close the roll compartment cover.
- Press the power button to turn the label printer on. The end of the roll aligns automatically. Note: This may mean that it is drawn back into the printer.
UPDATED: June 28, 2024