Error: Can not start settings on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Rebooting your device can often resolve the message "Can not start settings."
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (8H00, 9H00)
Issue
The device displays "Can not start settings" and will not start envelope printing.
Cause
There is a software error.
Resolution
You may be able to clear the error by restarting your device. Here are the steps to follow for a safe restart:
- Unplug the power cord.
- Wait for the display to turn off.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
UPDATED: July 08, 2024