UPS API return label missing address lines 2 and 3 in SendSuite Live and SendPro Enterprise

Learn why UPS API return labels are missing address lines 2 and 3 in SendSuite Live and SendPro Enterprise.
Products affected: SendSuite® Live, SendPro® Enterprise

Issue

When printing a UPS API return label, address lines 2 and 3 are missing.

Cause

UPS API does not support address lines 2 or 3.

Resolution

This is a limitation of the carrier. The system is working as expected.

UPDATED: June 03, 2021