Withdrawing funds from your DM100i-DM225
Remove your funds from a DM100i, DM125, DM200L or DM225 meter and transfer the funds to the account or credit card that you originally used.
Products affected: DM100®i, DM125™, DM200L™, DM225™
Alert: After September 29, Pitney Bowes will disable postage refills on IBI meters affected by the new 2024 USPS mailing requirements. If your device is affected, migrate to a compliant solution to avoid business disruption. Check Your Account to see if your device is affected and contact your Account Representative.
Follow these steps to withdraw funds from your meter and return them to your account.Before you begin
Make sure your meter is connected to the internet.Procedure to withdraw funds
- Press Options.
- Press Page Down twice.
- Select Advanced Features.
- Press Page Down.
- Select Meter Withdraw.
- Select Transfer All Funds.
- After you remove your funds from the meter, Pitney Bowes transfers funds to the account or credit card that you originally used.
- If your meter is inoperable or you are unable to withdraw or transfer your funds back to their original funding source, please chat with us.
- To use the funds on a replacement meter, see Adding or refilling postage.
- See Connection errors on the DM100i and DM200L if your meter cannot connect.
UPDATED: September 25, 2024