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Canceling EFT or ACH payments to your Deposit Account (Reserve Account)

Sign in to Your Account to cancel EFT or ACH payments to your Deposit Account (Reserve account).

Sign in to Your Account to cancel EFT or ACH payments to your Deposit Account (Reserve account).

  1. Sign in to the Pitney Bowes Your Account online portal.
  2. If prompted, select a portal, otherwise, you will be directed to your Your Account dashboard.
    • Your Account for billing, account management, leases and rentals.
    • Shipping 360 for the shipping and mailing cloud-based platform.
  3. Select Support & Cases and click Create a New Case.
  4. Select Financial Support > Payment > Postage Funds.
  5. Complete the form and press Submit to create your case.

To help us resolve your query more efficiently, please include the below details when creating your case:

  • Company name
  • 8-digit PB Postage account number or 10-digit account number

Allow 1 to 2 business days for these changes to be made to your account.

Eligibility subject to credit approval and customer verification. This is not a commitment to lend, and this does not create, and is not intended to create a legally binding obligation on either of us. Program, rates, Terms & Conditions are subject to change.

Banking products and services are provided by The Pitney Bowes Bank, Inc., Member FDIC. Pitney Bowes, Pitney Bowes Bank, and the Corporate logo are trademarks of Pitney Bowes Inc. or a subsidiary. All other trademarks are the property of their respective owners. Pitney Bowes Bank is state chartered and located in Salt Lake City, Utah.

UPDATED: June 07, 2024