Using the PitneyTrack Inbound Mobile App in offline mode

Learn how to use the PitneyTrack Inbound Mobile App in offline mode.

Products affected: PitneyTrack® Inbound

The PitneyTrack Inbound Mobile App provides support for offline receiving and delivery.

Features availability varies by subscription level. If you have any questions regarding your subscription level, please contact your administrator.

Be aware of the following when using the PitneyTrack Inbound Mobile App offline:

  • You must be connected to Wi-Fi or cellular in order to sign in to the Mobile App.
  • Once signed in, you may use the Receive, Edit, and Deliver functions while disconnected from Wi-Fi or cellular.
  • Supported carrier barcodes will be successfully decoded while in offline mode.
  • Records created offline are saved locally on the device for up to 40 days. Records older than this will be deleted and not uploaded.
  • Once the device is connected to Wi-Fi or cellular, pending offline transactions are automatically uploaded.
  • The app's Search feature will retrieve any records which are stored locally and are less than or equal to 30 or 40 days old. Those records may be edited.

UPDATED: November 21, 2024