Streamline incoming shipments while eliminating manual processes
PitneyTrack® Inbound is our cloud-based receiving solution that improves inbound package delivery with real time tracking and chain of custody reporting, creating a smarter way to receive and track packages.



FAQs
What is PitneyTrack Inbound?
PitneyTrack Inbound is an inbound package tracking solution that provides real-time tracking status and recipient details of inbound packages as they move through an organization. It establishes chain of custody, so you’ll know what came in, who it was for, and when it was delivered to the final recipient.
Who is PitneyTrack Inbound ideal for?
It's ideal for organizations with centralized shipping and mailing operations that need visibility and comprehensive tracking of incoming packages and mail through delivery to the end recipient.
What are the benefits of mail center automation?
Mail center automation increases efficiency and productivity which leads to a more positive experience for package and mail recipients. With significant increases in package and mail volumes, mail center automation:
- Eliminates manual data entry with simple barcode scans.
- Reduces the likelihood of human error
- Creates an accurate chain of custody, which reduces lost packages
- Allows mail center employees to focus on other tasks
What information is captured with an inbound scan?
When an inbound package barcode is scanned, PitneyTrack Inbound automatically captures all relevant package information including, carrier, tracking number, and date received. You also have the option to add additional information including sender and recipient names, as well as add in comments or take a photo of the package.
How does inbound package tracking work?
PitneyTrack® Inbound is a tracking software that records a chain of custody for all your inbound packages – from arrival to confirmed pickup. With barcode scanning, automatic notifications, and delivery documentation, PitneyTrack Inbound captures all the information needed for complete transparency, greater control, and full chain-of-custody reporting so you will always know what came in, who it was for, and when it was delivered to the final recipient.
For organizations that want to offer convenient 24/7 delivery, PitneyTrack Inbound seamlessly integrates with ParcelPointTM Smart Lockers. Together, they provide full, end-to-end visibility for each package, matched with the confidence they’ll be delivered safely and securely.

Track more than packages
The same technology that helps you track and manage inbound packages, can also help you maintain control over equipment and track assets. PitneyTrack® Asset is a cloud-based solution that streamlines the logging, tracking and management of assets as they move throughout your organization. It establishes chain of custody, so you will always know what you have, where it is and who has it.

User-friendly barcode scanning

Automatic notifications
Barcode generation


INBOUND ESSENTIAL
Single capability subscription, delivering inbound package tracking capabilities
Receive & track packages
Create custom package status
Generate labels w/ comments
Pouch Delivery
Locker integration
Unlimited Package Tracking
Unlimited Data Retention
Smart Locker integration
ASSET ESSENTIAL
Single capability subscription, delivering asset tracking capabilities
Track and manage internal assets
Create custom asset status
Generate labels with comments
Import assets
Smart Locker integration
Tracking up to 1,000 assets*
Data retention for 1,000 assets*
PLUS
Dual capability subscription, bringing together inbound package tracking and asset tracking capabilities
Receive & Track packages
Create custom package status
Generate labels w/ comments
Smart Locker integration
Tracking up to 5,000 assets*
Data retention for 5,000 assets*
Import assets
Generate labels w/ comments
*Optional tracking and retention of up to 5,000 or 10,000 assets available for Essential & Plus plans