How a top US financial enterprise centralized shipping control and cut costs for 200,000 users

As the bank closed numerous physical locations, there was a dramatic increase in the number of individual home offices. Thousands of remote workers lacked a cost-effective way to send mail and packages. The bank needed a single, secure process to standardize shipping and mailing, and control costs on a national level. Their aging in-house solution was not up to the task. Plus, fast implementation and ease of use were top concerns due to a pending carrier strike.

Leading US Bank centralizes shipping & cuts costs for 200,000 users

Facing a rise in remote workers, the bank needed a secure, cost-effective shipping solution. Pitney Bowes provided a streamlined, scalable system to standardize mailing and control expenses nationwide.

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200K
Users
5,500
Locations
400K+
Cost centers
“This was the smoothest software installation in the bank’s history”
— Vice President of Operations
Pitney Bowes helped the bank support a growing remote workforce with standardized shipping procedures while reducing costs and mitigating risk.
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Savings
  • Multicarrier pricing options
  • Deep discounts on everything they ship and mail
  • Eliminated the cost of postage meters at low volume locations
  • No longer need IT for updates or dedicated in-house administrator
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    Security

    Client data is protected with the following security standards:

  • VPAT Compliant – Accessibility: WSCAG & Web Accessibility
  • CCPA/GDPR Compliant
  • SOC 2 certified
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    Scalability
  • Easily scaled to handle all 5,500 US locations including remote workers
  • Planning to expand solution into their international locations
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    World-class Service
  • Rapid implementation mitigated risk of disruption from looming carrier strike
  • Pitney Bowes handled all admin and training

    • One integrated solution provides complete visibility and control across the entire enterprise.

    Outbound Shipping Mailing Analytics Tracking & Distribution
    • Easily compare rates across multiple carriers to find the fastest and most affordable delivery option
    • Access special carrier rate discounts
    • Set business rules and standardize sending processes
    • Easily print stamps – by roll or sheet
    • Save on Certified Mail with ERR
    • Eliminate postage meters and related costs at low-volume locations
    • Automatically capture accurate usage and spend data enterprise wide
    • Gain visibility into spend by department and user
    • Accurately allocate costs
    • 15-site pilot program ParcelPoint™ Smart Lockers allow secure self-service pickup of packages and assets
    • PitneyTrack® Inbound provides full chain of custody visibility for sensitive documents

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