Simplify and Streamline your Inbound Package Management
Struggling with lost, delayed, or mismanaged inbound packages? Our inbound package management solutions, tracking software, and smart lockers help businesses and universities overcome these challenges with end-to-end visibility, security, and streamlined delivery across your organization.

Gain Visibility
Track the full chain of custody for every package, from arrival to final delivery.

Automate Processes
Scan barcodes to track packages , confirm deliveries with signature and photo captures

Enhance Security and Convenience
Secure, self-service smart lockers allow recipients to pick up packages at their convenience, using barcodes, PINS, ID Badges or a mobile app.

Customizable Solutions
Indoor, outdoor or rear-loading locker are scalable and can accommodate packages of any size.
How PitneyTrack and ParcelPoint Smart Lockers work together
From in-house deliveries to smart locker pickups, every package is tracked, recorded, and delivered with confidence.
- Select
- All
- Receive
- Track
- Deliver
- Report

A quick scan of the package barcode captures and uploads all relevant package details into a secure database, streamlining the receiving process and offering:
- Real-time, accurate status updates from the moment a parcel arrives at the mail center.
- Faster processing of packages, accelerating delivery to recipients.
- Automated, instant notifications for pickup and delivery.
- Full visibility of every parcel's location until it's successfully delivered.

Leveraging a handheld tracking device or Mobile app, you can update the status of each package on-the-go .
- Package status is synchronized with the software and updated in real-time
- Proof of delivery such as signatures and photos of delivered items is captured and stored
- Or reserve space in ParcelPoint Smart Lockers for efficient package delivery

PitneyTrack Inbound seamlessly integrates with ParcelPoint Smart lockers – offering safety, security and convenience for package delivery.
- Once a package is loaded into the locker, an automatic notification is sent to recipient.
- Recipients can pick up packages at their convenience, using a secure barcode, PIN, employee/student badge, or mobile app to open their locker.
- Once package is retrieved, the activity is tracked and recorded, ensuring full accountability for your staff.

Access reports and tracking details from anywhere in your organization. Every package activity is tracked and recorded, ensuring complete visibility into the chain of custody.
- Generate customizable reports for any time period.
- Quickly search for packages to streamline inquiry responses.
- Improve accountability with signature confirmations and photos attached to package records.
- Gain actionable insights to optimize inbound package operations.
Our Shipping 360® platform provides end to end solutions to help you succeed.

Optimize your inbound processes with PitneyAnalytics®
Drive efficiency, improve service levels, and optimize inbound package management operations

Enterprise control over shipping and mailing
Our multi-carrier shipping application simplifies it by giving a full view into shipping activities across carriers to help make smarter shipping decisions.

Postage meters
Simplify mailing. Print accurate postage and save on First Class and Priority Mail.
Related Case Studies

Wake Forest University
Discover how Wake Forest University enhanced its package management system with smart lockers from Pitney Bowes. This case study discusses the challenges faced by the university and how the implementation of smart lockers improved efficiency and convenience for students and staff.

Sports Entertainment Company:
Pitney Bowes Shipping 360 platform helped a major sports entertainment company streamline its shipping, mailing, and receiving operations. With integrated digital tools, the company improved efficiency, visibility, and accountability, leveraging features like inbound tracking, smart lockers, and multi-carrier shipping.

Coastal Carolina University
Coastal Carolina grew student population but had not accounted for those growth changes in their mailroom. Learn how Pitney Bowes’ Shipping 360 platform helped them manage their inbound and outbound operations leading to an increase in efficiency, cost savings and student satisfaction.