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Tag: RMA
Blog posts tagged with "RMA"
![](/content/dam/pitneybowes/us/en/blog-2023/digital-returns-lg.jpg.image.200.jpg)
Let’s get digital (with returns)
Our first BOXpoll topic of the year came to us from one of our clients, an apparel brand whose target demographic is women age 45+.
01/12/2023BOXpoll
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Returns fraud on my mind
Consumers open up about which kinds of returns fraud are socially acceptable
08/29/2022BOXpoll
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Returnament: Run me my refund
We pit fast store credit against delayed refunds, and fast partial refunds against delayed full refunds.
08/29/2022BOXpoll
![](/content/dam/pitneybowes/us/en/blog-2022/22-pbcs-03442-boxpoll-july-2022-1024x500-returnament-round-2.jpg.image.200.jpg)
Returnament: A war of shipping labels
Printed return labels emerge as the friction heroes against QR codes for most consumers
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Like having a limb ripped off
We asked consumers how they felt about various returns initiation processes. The responses were mostly metaphorical.