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Tag: online marketplaces
Blog posts tagged with "online marketplaces"
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Mirror, mirror, on the wall, who has the best order experience of them all?
Episode 15
01/20/2023BOXcast
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Drumroll, please: The winners of the 2022 BOX awards
We recognize online retailers who demonstrate excellence in three pillars of the ecommerce order experience: Checkout, Tracking, and Unboxing.
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The North Pole is floating off Long Beach
Despite supply chain issues, many consumers are holding out for better holiday deals
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Mid-term report cards
Halfway to peak 2021 and amid pandemic recovery, we asked consumers to grade their online order experiences by retail category.
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Report card time: how did consumers grade peak season?
Consistently more than half of consumers shopped online each week through peak. While 1 in 4 experienced delivery delays, most seem to have graded retailers on a curve.