Keeping your parcels, people, and assets perfectly managed and safe.
Trying to solve any of these challenges?
The solution
Our Tracking Solutions
Embrace opportunities
What we can offer you
Tracking Solutions Capabilities
Easy management of user access permissions and workspaces across all sites and visitor types.
PitneyTrack offers real-time tracking and chain-of-custody for inbound documents and parcels. Paired with PitneyLockers, it simplifies distribution, ensuring safe, secure, and convenient delivery throughout your organisation.
Easily distribute equipment and other assets across your organisation, multi-sites and remotely to employees, ensuring a complete chain of custody.
Protecting staff and premises is an absolute for business. We offer x-ray scanners, metal detectors and blast suppression equipment for organisations of all sizes. Meets British and international standards.
Frequently asked questions
What does tracking solutions include?
It includes hardware and software options which encompass visitor and workspace management, parcel receiving and internal asset distribution. For detailed information, please refer to the specific sections above.
Are tracking solutions scalable as our organisation grows?
Yes, it is fully scalable. It can grow with your organisation or reduce in scope as needed, without requiring a complete overhaul.
Is personal data encrypted? How long is it kept for?
Yes, all sensitive data within the software platform is fully encrypted using AWS (Amazon Web Services). You have full control over how long the data is retained. This can be from seven days all the way through to indefinitely, the choice is yours.
How much does it cost?
Tracking solutions vary depending on your specific needs. The final price depends on the options and subscriptions plans you select. Our pricing model includes software, hardware, setup, and installation costs. We offer flexible commercial agreements, including 36 or 60-month fixed-term contracts. You can choose a payment plan or direct purchase based on your preference. For a customised quote, please contact us.
What does the cost of set up include?
The setup cost covers a full-service implementation of your chosen Tracking Solution. This could include uploading your company address books, configuring templates, installing current compliance regulations, and setting up notifications via email and SMS. Our team also integrates the solution with your network and Active Directory settings, followed by comprehensive training to ensure the solution becomes an intuitive part of your operations.
Are there any additional costs?
Depending on the solutions you choose, additional charges from your mobile provider for SMS notifications may apply.
Do I have to buy the hardware from you?
No, you can use your existing hardware, although we do not support third-party hardware. Choosing our hardware allows you to benefit from our team’s expertise, with one supplier and a single point of contact for a smooth experience. We offer various payment plans to spread the cost and reduce upfront expenses.
How does installation work?
Installation is a collaborative process with our UK-based team. We work with you through each step, ensuring the solution is fully prepared for installation. Some pre-installation work may be conducted remotely before our engineers complete the setup on-site. Our extensive network of engineers across the UK handle all configurations, installations, and provide training (available both remotely and in-person).
What kind of training is provided?
We offer training tailored to your organisation's needs, available remotely, in-person and via e-learning. This training ensures that your team is confident in using the solutions effectively, with full support from our specialists.
Does the solution work if there are multiple sites?
Absolutely. We configure each site location according to its specific requirements, allowing centralised management of all sites. If you have multiple site owners, this creates a collaborative working environment where members can work together.
Can I request a demonstration?
Yes, we offer tailored demonstrations. Our specialists will walk you through the functionalities (online or in-person) so you understand how the solution can meet your specific needs.
Can the system be integrated with our existing software?
Yes, our solution is designed to integrate with various existing software systems, including HR, security, and communication platforms. We’ll work with your IT team to ensure smooth integration.
