Hero JustClick Transparent

Hybrid Mail: Outsource and send your mail from anywhere

With Hybrid Mail, we handle everything. We print your documents, stuff them into envelopes, and post them through Royal Mail. It’s that simple.

Automate your mail today

Improve your in-house mailing processes when switching to hybrid mail

Transform your outgoing mail process by elevating into the digital age. Reduce cost, add greater flexibility and free up staff for more valuable tasks

How does Hybrid Mail work?

Our Hybrid mail on demand subscription is built to get you sending in no time at all.

Outsourced, scalable mailing service tailored to fit any organisation.
Setupfewlicks transparent

Create your document

Create any document as you typically would in Word or your CRM, including invoices, letters, or customer communications.   

Sendtoprint Transparent

Send to print

All it takes is a simple click on print. Your document will be whisked away to our distribution centre for secure and efficient processing. 

Your print-ready files can be processed through our printer driver, web portal, or hot folder.

Royalmail Transparent

We print, post and Royal Mail delivers

We handle printing, envelope insertion, and tracking. Royal Mail collects from us to ensure seamless delivery. 

Our system provides a comprehensive audit trail, offering full visibility into the status and cost of each piece and send.

Save up to 35% versus franking

Low cost subscription and less work hours, the business justification is straight forward​. Find out how much you could save
Potential annual savings
£0.00
Send me my tailored business case

Faster & cheaper than using stamps or franking machines

Save time and money when using Hybrid mail
Stamps
Direct from Post Office
No
No
No
No
No
Franking
Mailmark Franking Rate
Yes
Yes
Yes
No
No
Hybrid Mail
Print & Post with Pitney Bowes
Yes
Yes
Yes
Yes
Yes
Hybrid Mail Really Does Work
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Hybrid Mail Really Does Work

"Shifting to digital with the Pitney Bowes Hybrid Mail solution was so much easier than we thought, it was fast, simple and secure. And it has transformed the way we run our company.”

 

Neil Oakey
Director, Preim Ltd

How we help your mailroom

Pound

Reduce hardware costs

Centralises production to reduce and right-size printers and other mailing hardware.
Precision

Maximise productivity and accuracy

Normalises document templates, to make the most of folding/inserting equipment.
email

Decrease postage costs

Standardises address placement and consolidates mail sent to same recipient or household.
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Boost paperless adoption

Document templates are the same whether printed or sent via email.
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Increase customer satisfaction

Keeps documents and branding consistent so customers have a seamless experience across channels.
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Improve visibility

Better manage print and electronic communications across the organisation.

Huge benefits, no downside

Hybrid mail on demand provides efficiency improvement, while maintaining internal standards and compliance.
Stopwatch
Fast setup
Get up and running in hours, with a range of options to suit your organisation
Save money
Save money
No upfront cost and a single monthly subscrpition. save on every send with preferental rates
Staff
Maximise staff
Remove manual tasks and free up staff to focus on task which drive value

Bring your mail into the digital age

Let us review your mail room setup and show you what you are missing out on.
free mail room audit

Frequently Asked Questions (FAQs)

What exactly is a Hybrid Mail Service?

Hybrid Mail is an outsourced service designed to centralise print streams for businesses, optimising postal and stationery costs. It streamlines the process of printing and mailing documents, whether in bulk or individually, without necessitating any change to existing business processes.

Is there a minimum volume requirement for using Hybrid Mail?

No, once you are subscribed and document templates are created there are no minimum daily volume requirements. You can send a single letter or multiple letters for printing and posting as needed.

How secure is the hybrid mail service, and how does it comply with GDPR?

Security is a top priority with our hybrid mail service. We comply with GDPR and other data protection regulations by ensuring all documents are encrypted using AES-256 encryption, both in transit and at rest. Only authorised users can decrypt documents, with encryption keys uniquely generated for each document.

Can the system print and post documents in any format?

Our system can accept print-ready files in both Word and PDF formats and can process mail merges online, making it highly versatile and accommodating for various document types.

How does the hybrid mail service ensure the correct document reaches the right recipient?

The service utilises barcodes for page-level tracking, ensuring the right document is always placed in the right envelope. This accuracy is further supported by item-level reporting for audit purposes and a secure solution that includes item-level encryption.

What postal services can be used with this service?

You have the flexibility to use the postal service of your choice, whether it's 1st or 2nd class or a Downstream Access Delivery service. Royal Mail is used for the "Final Mile" delivery, guaranteeing that your documents reach their destination reliably.

How does the service support remote and hybrid working?

The service supports remote and hybrid working by allowing users to send documents for printing and posting or for digital delivery from any location. This flexibility is supported by our SaaS solution, which doesn't require any changes to your existing IT infrastructure.

*Across paper, printer consumables, envelopes and postage. Savings could be more or less depending upon the complexity of the mailing required.
**Savings are approximate and subject to change. Royal Mail franking prices as at 2nd April 2024:
• Pitney Bowes Hybrid Mail DSA 2nd class equivalent (postage only, excludes sheets, envelopes and printing cost) from 45p vs 69p standard Franking Machine postage prices. A postage saving of 35%.
***Subject to a minimum 2 year term for Hybrid Mail. No minimum term for Hybrid Mail Lite.
****1 sheet, 100 gsm mono simplex inserted into a C5 envelope via 2-3 day delivery.
*****Mail volume will also be dependent upon your operating costs across staff handling, paper, printer consumables, envelopes and postage. We will help you to choose the correct solution based upon your ROI.
******C5 envelopes containing up to seven sheets of paper. 8+ sheets will be inserted into a C4 envelope and postage charges are higher.