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Reporting a problem in PitneyLockers

If you are having a problem at the kiosk, you can use the system to report it to your mailroom administrator.

Products affected: PitneyLockers

If you are having a problem at the kiosk, you can use the system to report it to your mailroom administrator.

  1. If when you are dropping off a package, the kiosk screen displays the following message, tap on Report a Problem.
    Screen showing the Report a problem button

  2. Tap on the problem issue you are experiencing.
    The Report a problem screen
  3. The mailroom administrator or locker operator will be notified of your issue. You will be prompted to continue with your previous operation.
    Confirmation of problem reported

 

UPDATED: 13 January 2025