Picking up a single package using the audio interface at the PitneyShip Pro and PitneyTrack Inbound

You can pick up a package using the audio assistive interface once you receive an email that it is ready for pickup.

Products affected: PitneyLockers

You can pick up a package from a locker reserved for you once you receive an email notifying you it is ready for pickup.

  1. Insert your headphone jack to navigate the kiosk using the accessibility keypad. You will hear instructions on how to use the keypad.
  2. Open your email containing your QR code or ID and hold it in front of the scanner, located to the left of the keypad.
  3. Depending on the configuration at your location, the kiosk may ask you to confirm your name.
    Signature screen
  4. Tap Submit. The system opens the locker containing your package. You will hear the location of the locker.
    Location of open locker screen
  5. Remove your headphone jack, collect your package and close the locker door. Your pickup is complete.
    Pickup complete screen

UPDATED: 20 December 2024