Freeing up lockers by ending reservations in PitneyLockers

You can free up lockers for additional reservations and drop-offs by ending existing reservations and emptying occupied lockers.

Products affected: PitneyLockers

You can free up lockers for additional reservations and drop-offs by ending existing reservations and emptying occupied lockers.

  1. Follow the prompts to tap your ID, scan your code, or tap the Log in icon on the Home screen. The screen you see depends on the local configuration of your lockers.
    Log in icon
  2. If prompted, enter your Username and Password, then tap Sign in to continue.
  3. Tap the menu icon. Menu icon in the locker kiosk
  4. Tap Manage Lockers.
    The manage lockers menu on the kiosk

End reservations

  1. Tap the Reserved tab to highlight all of the currently reserved lockers.
    View Occupied Lockers screen
  2. Tap the locker with the reservation you wish to end, or tap Select All.
  3. Tap End Reservation.

Empty occupied lockers

  1. From the manage locker screen, tap on Select All.
  2. Tap the Occupied tab to highlight all of the currently occupied lockers.
  3. Tap the locker you wish to empty, or tap Select All.
  4. Tap Remove Package.
  5. The system opens all of the selected locker doors. Be sure to remove all of the packages and close the doors. The lockers will then be available for reservations and drop-offs.
    If for any reason, the system is unable to open a locker door, the manage locker screen displays the following message. Be sure and contact Pitney Bowes. If you have other package to remove, tap Collect Another Package and continue.

UPDATED: 27 December 2024