Reserving a locker for delivery in PitneyLockers

As mailroom administrator or locker operator, you can reserve a locker ahead of time using so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.

Products affected: PitneyLockers, Locker Management Module

You can reserve a locker ahead of time using the Locker Management Module so that an assigned locker is available for a specific package as soon as you or a designated client sign in at the kiosk.

  1. Select Lockers > Reserve Locker.
    PitneyShip Pro and PitneyTrack Inbound Reserve Locker menu option
  2. Select Deliver.
    reserve locker for delivery
  3. Enter the Package Details.
    reserve locker for delivery package details
    1. Scan or enter the ID in the Tracking ID field. This may be defined by the customer, the company, or the tracking number of the carrier. Scan the carrier barcode, enter the tracking number manually, or click + to generate a unique tracking number. All available package information is automatically filled in.
    2. Under Package Type, select Individual.
    3. In the Recipient field, start typing the name of the recipient.
      • The recipient must already be in the system's contact list.
      • Once you enter the first 3 letters of the recipient's name, the system displays all of the names and addresses beginning with those letters.
      • Select the recipient.
  4. Enter the Locker Details.
    reserve locker details 
    1. Select your location from the Location menu.
    2. If the recipient needs a wheelchair-accessible locker (35-123 cm from the floor), select Requires Accessible Locker.
    3. From the Locker Bank menu, select the locker bank. Only locker banks assigned to you are shown.
    4. From the Locker Size menu, select small, medium or large.
  5. Select Reserve.
    • If the recipient already has a reserved locker, you are prompted to either add the new package to the existing locker or select a new locker.
      PitneyShip Pro and PitneyTrack Inbound Add to existing locker window

Please note: This page has been translated using our advanced machine translation tools, specifically designed for Pitney Bowes content.

UPDATED: 10 January 2025