Configuring package pick up settings in PitneyLockers
You can configure how clients interact with the lockers when they pick up packages.
Products affected: PitneyLockers
You can configure how clients interact with the lockers when they pick up packages.
- Click Settings > General Settings (under Lockers).
- Select the location from the Location menu, then select the locker bank from the Locker Banks menu.
- Select Package Pick up.
- Set the slider for each option to ON to enable the option or OFF to disable the option.
- Department Mail Pickup: Set to On to allow clients to retrieve packages from lockers assigned to a department.
- Multiple Packages: If a client has packages in multiple lockers, set this to On to open all the lockers at the same time. Otherwise, each locker opens one at a time.
- Recipient Signature: Set to On if you want to require the client to sign for the package before retrieving it from a locker.
Related topics
- Configuring locker bank general settings
- Configuring locker drop off settings
- Configuring locker storage settings
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: 16 September 2025