Dropping off a package using the handheld scanner in PitneyLockers

You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner.

Products affected: PitneyLockers

You can receive a package in PitneyTrack without reserving a locker, then scan the tracking label at the kiosk with the optional handheld scanner. The kiosk will recognize the recipient from the tracking number.

  1. Follow the prompts to tap your ID, scan your code, or tap the Log in icon on the Home screen. The screen you see depends on the local configuration of your lockers.
    Log in icon
  2. If prompted, enter your Username and Password, then tap Sign in to continue.
  3. Tap Open Locker with Handheld Scanner.
    open locker with handheld scanner
  4. Scan the shipping label barcode on the package.
  5. Tap Continue. The kiosk will recognize the recipient from the tracking number.
  6. Select the locker size.
    If the recipient requires a wheelchair-accessible locker (35-123 cm above the floor), select I need an accessible locker.
    Choose Locker Size screen If the recipient has "Accessibility accommodations" selected in the address book, the kiosk will automatically select an accessible locker.
  7. The kiosk screen displays the reserved locker number and shows that it's open.
    Place Package in Locker screen
  8. Place the package in the locker and close the door. Return to the kiosk.
    Close the Locker screen
  9. If you have other packages to drop off, repeat steps 4 through 6 for each package. If this is the last package, tap Done and the kiosk will return to the Home screen.

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UPDATED: 13 January 2025