Dropping off a package without a reserved locker in PitneyLockers

You can choose an available locker and add a recipient's package to that locker directly at the kiosk.

Products affected: PitneyLockers

You can choose an available locker and add a recipient's package to that locker directly at the kiosk.

  1. Follow the prompts to tap your ID, scan your code, or tap the Log in icon on the Home screen. The screen you see depends on the local configuration of your lockers.
    Log in icon
  2. If prompted, enter your Username and Password, then tap Sign in to continue.
  3. (Optional) If your locker bank has a handheld scanner, tap Open Locker with Handheld Scanner.
  4. Scan the shipping label barcode or enter the tracking ID of the package.
    Scan Shipping Barcode screen
    To enter the tracking ID, tap Enter Tracking ID.

    Tap Continue.
  5. Choose the recipient.
    Choose a Recipient screen
  6. Select the locker size.
    If the recipient requires a wheelchair-accessible locker (35-123 cm above the floor), select I need an accessible locker.
    Choose Locker Size screen
  7. Once you select the size, tap Continue. The kiosk screen then displays the locker number and the system opens the locker.
  8. Place the package in the locker and close the locker door. Return to the kiosk.
  9. Tap Done.

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UPDATED: 13 January 2025