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Setting the inactivity timeout period in PitneyShip Pro and PitneyTrack Inbound

Enterprise administrators can set the period of time after which users will be signed out of the system if they are not using it. This setting applies to all users.
Products affected: SendPro® Online powered by PitneyShip® Pro and PitneyTrack® Inbound

Enterprise administrators can set the period of time after which users will be signed out of the system if they are not using it. This setting applies to all users.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > General Preferences.
  2. Under Session Timeout, select the period of time after which you want inactive users to be signed out. The default is 1 hour.
  3. If you use Receiving (PitneyTrack Inbound), select the period of time after which you want inactive users to be signed out of Tracking Assistants from the TA Device menu.

UPDATED: 03 September 2024