"You have not completed your account registration" message displays when signing in to Your Account

Learn how to resolve the error "You have not completed your account registration" when signing in to Your Acccount.

Issue

The message "You have not completed your account registration" displays when signing in to Your Account.

Your Account profile is set up for the email you're using to sign in, but the email verification step to activate the profile was not completed.

Select Resend Email to resend the authentication email.
Click the link in the email sent by us to authenticate the email address.
- Tip: Check your junk or spam folder if the email is not received.

If you need further assistance, please chat with us.

UPDATED: 28 August 2024