Error TB01 on the SendPro C, SendPro+, SendPro C Auto
Restart your device then, tap on different areas of the tablet screen to check if the touchscreen responds to resolve error TB01.
Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM)
Issue
The error TB01 appears.
Cause
There is an internal hardware fault.
Resolution
- Unplug the power cord. The screen turn off after 10 seconds.
- Wait 30 seconds.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
- When you turn the device back on, tap on different areas of the tablet screen to check if the touchscreen responds.
UPDATED: 05 April 2024