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A Pitney Bowes-provided Android 4.1 (Jelly Bean), 4.4 (KitKat), or 6.0 (Marshmallow) Tracking Assistant used with PitneyTrack Inbound has any of the following issues:
This only applies to the following Android versions 4.1 (Jelly Bean), 4.4 (KitKat), or 6.0 (Marshmallow). For Android 7.x (Nougat), see AirWatch remote management or software update issues with PitneyTrack Inbound Tracking Assistant (Android Nougat 7.x).
There is an issue with the AirWatch software on the device.
This issue must be resolved by a Pitney Bowes representative.
If you need further assistance, please chat with us.
UPDATED: 05 October 2023