The franking machine changes the date at 5 pm unexpectedly
The date on your franking machine changes to the next day at 5 pm every evening in order to meet Royal Mail requirements.
Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™ (G922, RG922, G922A, SG922, RG9224, RG922M, RG9224M), SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, 1H20, R1H20, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM), Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
Issue
The franking machine changes the date at 5 pm.
Cause
Royal Mail requirements.
Resolution
The date on your franking machine changes to the next day at 5 pm every evening in order to meet Royal Mail requirements.
You can still post your mail as usual. The exact date and time is included within the 2D bar code on the impression.
UPDATED: 17 June 2024