"Ink waste pad is almost full..." message on the SendPro C, SendPro+, SendPro C Auto

Please contact us if the message "Ink waste pad is almost full" appears.

Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM)

Issue

The message "Ink waste pad is almost full. If you print often, replace it soon to avoid ink overflow" appears.

Waste ink pad almost full message

Cause

Your device catches excess ink in a waste tank with a disposable pad. Approximately 30 days before the ink waste tank becomes full, the message appears.

Resolution

Please chat with us to resolve this error.

UPDATED: 13 July 2023