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Flashing blue light with the Home screen displayed on the SendPro Mailstation

If your SendPro Mailstation's power light is flashing blue while the Home screen is displayed, you may be able to resolve the issue by restarting your device.
Products affected: SendPro® Mailstation

Issue

The power light is flashing blue while your device is displaying the Home screen.

Cause

A firmware update failed to complete.

Resolution

Restart the device.

  1. Disconnect the power cord from the back of the machine.
  2. Wait ten seconds.
  3. Plug the cord back in firmly.
  4. Tap the power button.

 

 

UPDATED: 21 January 2022