PDF invoice delivery and paperless billing

Sign in to Your Account to manage your billing preferences.

Sign in to Your Account to manage your billing preferences and opt for paperless billing. Opting for paperless billing is a two step process: 

  1. Turn on Paperless Billing
  2. Turn on billing notification emails and PDF invoice attachments

number-1Turn on Paperless Billing

  1. Sign in to the Pitney Bowes Your Account online portal.
  2. Select the Billing & Financials menu and click Paperless Billing.
  3. Select Go Paperless for All or select Go Paperless for individual accounts.
    paperless billing screen

Important: If you turn off paperless, a £5/€5 (ex.VAT) paper charge may be added to future invoices and a paper invoice will no longer be sent.

number-2Turn on Billing Notification Emails and PDF invoice attachments

  1. Select the Billing & Financials menu and click Billing Notifications.
  2. In the Billing Notifications section, set the On/Off slider to On, and click the Attach Invoice (PDF) checkbox.
    billing notifications screen
Billing Notifications can be sent to multiple users:
  • If your colleague is already registered they can log into Your Account with their own profile and follow step 2.
  • If your colleague is not yet registered, Invite a colleague to grant access.

Helpful tips:

  • If you cannot see an account, learn How to add accounts to your online profile.
  • If you do not select Attach Invoice (PDF), an invoice notification email is still sent. You will need to log into your account to view and download it.
  • If you wish to remain on paper billing, you can still choose to receive billing notification emails with or without PDF attachments.

Related topics

UPDATED: 12 September 2024