Adding a return address or a text message on the Connect+ Series, SendPro P

Add a return address or text message to print a return address or to print your own personalised message. Your message must comply with Royal Mail rules.
Products affected: Connect+ 500W, Connect+ 1000, Connect+ 2000, Connect+ 3000, SendPro P1000, SendPro P1500, SendPro P2000, SendPro P3000

Add a return address or text message to print a return address or to print your own personalised message. Your message must comply with Royal Mail rules.

  1. Before you begin
  2. Adding a return address
  3. Adding a text message

Before you begin

Please follow these guidelines before creating your return address or text message:

  • If you are creating a return address:
    • The text Return Address must be included as the first line of the return address. Do not include a colon after Return Address.
    • The return address must fit a maximum of five lines including the return address text. You can use up to twenty characters per line.
    • The return address should contain your business name, address number and road, town and postcode. Your county is not required. The first letter of each word should be upper case, except the postcode which is all upper case.
      Return address format
  • If you are creating a text message:
    • Do not use the text message feature for printing a return address.
    • You can print up to five lines of text.
    • You can edit the font and also its size.

Adding a return address

  1. Select Run Mail from the Home screen.
  2. Select Edit Envelope from the Run Mail screen.
  3. Select Text Messages & Return Addresses.
    Text messages and Return Addresses
  4. Select Return Address.
    Return address
  5. Select New to create a new return address.
    New return address
  6. Enter your return address, line by line.
    Add the return address
  7. Select Save.
  8. Name the return address.
    Name the return address
  9. Select OK.
  10. Select one of the available messages. A tick box appears next to the selected message.
    Return address selected
  11. Select OK. You return to the Run Mail screen.
    Run mail screen with return address selected
  12. Select Start to print envelopes or Tape to print a tape.

Adding a text message

  1. Select Run Mail from the Home screen.
  2. Select Edit Envelope from the Run Mail screen.
  3. Select Text Messages & Return Addresses.
  4. Select Text Message.
    Text message
  5. Select New to create a new text message.
    New text message
  6. Enter your text message, line by line.
    Add the text message
  7. Select Save.
  8. Name the text message.
    Name the text message
  9. Select OK.
  10. Select one of the available messages. A tick box appears next to the selected message.
    Select the text message
  11. Select OK. You return to the Run Mail screen.
    Run mail screen with text message selected
  12. Select Start to print envelopes or Tape to print a tape.

UPDATED: 14 June 2024