Skip to main content
Related Search Topics: Invoices, Fees & Charges
Print this support article

Pitney Bowes PrePay explained

Pitney Bowes PrePay explanation, including payment terms and the billing structure of the account.
Pitney Bowes® PrePay is a prepaid billing facility to manage your postage and shipping services. 

How Pitney Bowes PrePay works

  • Your Agreed Prepay Balance allows you to fund your postage spend across a monthly billing period. The agreed balance should reflect at least your typical monthly spending.
  • View your itemised transactions and payments at any point using Your Account .
    prepay transactions image.png
  • Receive a monthly invoice showing all payments and invoices for that period.
  • Prepaid funds can only be used for postage and subscription charges.

Pitney Bowes® PrePay payment methods

Direct Debit

If you pay for your PrePay account using Direct Debit, the payment is automatically claimed whenever the account balance falls below the Agreed PrePay balance.

Bank Transfer

If you pay for your PrePay account by bank transfer, an itemised monthly invoice will detail all your transactions and payments, as well as the amount required to replenish your Agreed PrePay balance.
  • You must pay the full invoice amount immediately to ensure you have enough funds for your postage needs.

PrePay Invoice Summary Explained

Click Here to view an explanation of the Pitney Bowes Prepay invoice structure. 
 
Prepay invoice summary explained

Invoice Items Explained 

Meter Reset

The value of any postage added to the meter. 

Royal Mail Underpayment

The value and administration fee from Royal Mail for an item of mail that has been processed at the incorrect value. For further information, please contact Royal Mail.

SendPro Services

Charges relating to parcels and letters sent using PitneyShip Pro.

  •  An activity fee may be charged. The amount will be charged at £1 or 1% of the total transactions, whichever is greater.

Related topics

UPDATED: 09 May 2024