Error 7 or 11 displayed on your franking machine

Products affected: DM60™ (K722), DM110i™, DM160i™, DM220i™ (PR20), DM300M™, DM400M™ (G922, RG9224M, SG922, RG9224)

Issue

Error 7, error 0007, error 11 or Error 0011 appears because your postage account is blocked. This is usually due to an outstanding balance/s on your Pitney Bowes accounts.

Resolution

Log in to Your Account and review your accounts for any outstanding balances due. You can view the invoices and use them to make payment following the instructions on the invoice. Once payments are cleared the postage block will be removed.
If you still have problems please chat with us by clicking the chat button below.

UPDATED: 10 June 2024