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Printing a test pattern on the SendPro C, SendPro+, SendPro C Auto

Print a test pattern to see if the printhead is working properly or if you have enough ink in the cartridge.
Products affected: SendPro® C, SendPro®+, SendPro® C Auto (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM, 7H20A, R7H20A, R7H20AM)
Print a test pattern to see if the printhead is working properly or if you have enough ink in the cartridge.
  1. Tap Settings.
    Settings icon
  2. Scroll down and tap Envelope Printer Maintenance. The Envelope Printer Maintenance screen displays. 
  3. Tap Print Test Pattern.
  4. Insert the envelope into the device when the message "Print a Test Pattern?" appears.
  5. Examine the pattern printed on the envelope:
    • Tap Done if the lines are unbroken and match the "Good" test pattern shown on the display.
    • Tap Clean Printhead if the test pattern has missing or incomplete lines.
      • Once the cleaning operation completes, you must print another test pattern.
      • If this new pattern still has broken or missing lines, you may need to replace the ink cartridge or clean or replace the printhead.
      • If you see no improvement in print quality, do not repeat the cleaning, as cleaning the print nozzles consumes ink.
Good quality test pattern
Good test print
Poor quality test pattern 
Bad test print

UPDATED: 20 December 2024