Cleaning the moistener brush and wick assembly on the SendPro C, SendPro+
Clean the moistener brush and wick if the moistener tank is full and your envelopes are not sealing properly.
Products affected: SendPro® C, SendPro®+ (2H20, R2H20, R2H20M, R1H20C, 1H20C, R1H20CM, 7H20C, R7H20C, R7H20CM)
Clean the moistener brush and wick if the moistener tank is full and your envelopes are not sealing properly.
- Unscrew the plastic thumbscrew under the moistener base.
- Lift the moistener brush assembly off the top of the moistener base.
- Turn the assembly over and slide the moistener brush out of the holder.
- Locate the wick on the moistener base.
- Remove the metal grate and wick from the moistener base.
- Clean the brush and wick with water and rinse thoroughly.
- Place the wick back in the metal grate and replace the grate in the moistener base.
- Slide the moistener brush back into the holder.
- Replace the moistener brush assembly on top of the moistener base and secure with the plastic thumbscrew.
UPDATED: 10 July 2023